General Assistant (Fast Food Restaurant)

Summary

The restaurant’s General Assistant- job covers interacting with customers, accepting payment from them for products and services provided. They must be able to switch roles quickly between performing restaurant-kitchen tasks and supporting each customer/visitor/supplier respectfully, swiftly and effectively with an honest, positive, friendly, and exuberant attitude.

Description of Responsibilities

• Manage the register, including all linx/credit card and cash operations
• Ensure a balance of the register at the end of the shift or working period
• Reviews orders before and after delivery to ensure that orders are complete, the charges are correct, and the customer is satisfied
• Assist with packing/serving food items when needed
• Appeal to impatient or irritated customers, especially during rush hours
• Cleaning and sanitizes work surfaces/area
• Removing garbage/bins from general areas at appropriate times
• Assist with cleaning spills as necessary
• Assist with receiving and dispatching inventory items
• Kitchen duties (Meat preparation, frying etc.)
• Advises Manager/Supervisor on availability of supplies needed to perform functions to the required standard
• Adheres to all safety precautions when carrying out duties
• Any other duties as assigned by Manager/Supervisor

Minimum Qualifications & Requirements

• O’Level Certificate General Proficiency with 3-5 passes must include at English Language and Mathematics
• At least one (1) year experience in a similar role and working in a team-oriented environment
• Food Industry experience is an asset
• Excellent mathematical, multitasking, and computer skills
• Excellent interpersonal, organizational and communication skills
• The position requires the ability to regularly stand; walk; use hands to handle or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch or crawl and talk or hear. The role also requires the ability to frequently lift and/or move up to 25 pounds. Occasionally lift and/or move more than 50 pounds
• Outstanding customer relation skills and ability to ensure a customer priority culture
• Ability to work with flexibility in a continuous schedule of day, nights, holidays, and weekends
• Must have a driver's license