Human Resource Manager

Summary

We are seeking an experienced Human Resource Manager to lead our HR operations, drive people strategy, and ensure compliance with labor laws and industry regulations in the pharmaceutical distribution sector. The role involves developing and implementing HR strategies aligned with business objectives, managing employee relations, compliance, staffing, training, compensation, and fostering a positive work culture. As the first point of contact for HR communications, the manager will oversee the HR team, ensuring professional standards and proactive execution of responsibilities. The ideal candidate will bring strong HR expertise and experience in procedural excellence and effective change management.

Responsibilities

• Manage all core HR departmental areas, including payroll, employee relations, HR admin, learning and development, internal recruitment, employee engagement, performance management and maintaining and improving HR systems. 

• Provide advice and direction on work priorities, budget and staff resources, strategies, policies, organization and staff management issues. 

• Develop, implement and manage employment policies. 

• Ensure employment law, HR policy, best practice and workforce development are applied.

• Ensure the onboarding process is handled in a professional manner to expedite the settling in period.

• Manage the execution of the HR Strategy to ensure achievement of the objectives.

• Support HR staff to ensure that all relevant professional standards are met. 

• Continuously improve engagement and welfare activities, maximizing productivity, devolving HR responsibilities to line managers and building leadership capability. 

• Identify staffing needs and manage the creation of job analysis and job descriptions.

• Develop and implement management talent and succession planning.

• Review and develop the organizational structure to align with business requirements and support future growth.

• Manage the company’s employee welfare initiatives, staff benefits and packages. 

• Manage the performance review process to deliver continuous employee development. 

• Regularly coach, mentor, and support colleagues to identify individual strengths and development needs

• Ensure employee training requirements are well managed and monitored. 

• Manage the training and development plans and ensure they are of a high standard. 

• Conduct annual remuneration and benefit surveys and reviews to ensure compliance with Industry Standard. 

• Determine relevant Key Performance Indicators (KPIs) for incentive schemes.

• Ensure the offboarding process is handled in a professional manner to ensure everyone is consistently treated fairly.

• Manage the allocation of HR budgets.

• Ensure internal HR communications, including any issues, initiatives and training programs are well planned, coordinated, relevant, timely and adhere to the company’s values. 

• Make sure that company values and approach are utilized to strengthen the organizational culture.

• Demonstrate the company values, championing the leadership behavior framework. 

• Demonstrate a high-performance ethic with a focus on successful outcomes. 

• Develop and maintain effective relationships to encourage retention and ensure the team perspective is fully represented in decision making. 

Minimum Qualifications & Experience

• A bachelor’s degree in human resources management, or a business-related subject.  

• Certificate in Industrial Relations will be an asset

• Minimum seven (7) years’ experience in a HR role.

• Minimum three (3) years’ experience in a management role. 

• Fluent level of English, both spoken and written. 

• Distribution or Retail experience will be an asset

• SHRM certification or equivalent professional qualification

• Knowledge of Trinidad and Tobago labour laws and industrial relations practices

• Experience in pharmaceutical or regulated industries preferred

• Strong understanding of HR best practices and trends

• Proficiency in HR information systems and Microsoft Office Suite

• Experience in change management and organizational development

 Skills & Other Attributes

• The ability to develop, implement and manage effective employment policies. 

• Good understanding and technical abilities within all HR departmental areas including recruitment & retention, employee relations, workforce administration, employee engagement, payroll, reward and recognition, welfare, succession planning, performance management, job design, learning and development, industrial relations, communication systems, change management and HR systems.

• A confident leader with experience in leading a team.

• The ability to develop strong working relationships and drive collaboration.

• The ability to assert your opinion and ideas with confidence. 

• Experience in monitoring and driving KPIs.