Restaurant Vacancies (South location): Servers, Bussers, Receptionist, Barbacks, Take-Away Order Specialist, Mixologist
- On-site
- Trincity, Tunapuna-Piarco, Trinidad and Tobago
- Customer Service
Job description
Summary
The Server/Wait Staff is responsible for providing an exceptional dining experience to every guest. Your role is pivotal in creating a welcoming atmosphere, ensuring that our guests feel valued and delighted from the moment they walk in until they leave. You will be knowledgeable about our menu; ensuring guests enjoy a culinary experience, fully attentive to guests' needs, and committed to maintaining the highest standards of service.
Description of Responsibilities
Warmly welcome guests as they arrive and present menus with a friendly and professional demeanor.
Listen and accurately take food and beverage orders and relay them promptly to the kitchen and bar.
Communicate clearly and efficiently with kitchen staff to ensure a seamless service and accommodate special requests or dietary needs.
Support Bussers on delivery of food and drinks to tables in a timely manner, ensuring proper presentation and temperature.
Continuously monitor guests’ satisfaction, promptly address any issues, and ensure they have a memorable dining experience.
Thank guests as they leave, ensuring they had a pleasant experience.
Have a thorough understanding of the menu, including ingredients, preparation methods, and cultural significance of dishes.
Offer recommendations based on guests’ preferences and explain the unique aspects of restaurant’s cuisine.
Help coordinate, serve, and support special events and large party reservations.
Ensure and oversee the set-up tables with clean linens, tableware, and glasses before guests are seated, ensuring everything is in pristine condition.
Always keep the dining area clean and orderly, including assisting with resetting tables quickly and efficiently, immediately after guests leave.
Handle cash, LINX, and credit card transactions accurately, ensuring that all payments are processed correctly, and receipts are provided.
Job requirements
Minimum Qualifications & Requirements
Same role experience is considered an asset.
Demonstrated ability to create a positive guest experience through excellent service.
Strong attention to detail in all aspects of service, from order accuracy to table setup.
Excellent verbal communication skills to interact effectively with guests and team members.
Ability to stand for long periods, assists with seating arrangements, carries trays, and performs repetitive tasks efficiently.
Ability to work in a fast-paced environment.
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